Data Privacy Policy

The following Data Policy provides you with information on how your personal data is being processed at Freaks 4U Gaming GmbH as well as your associated rights.

  1. Who we are and how to contact us?
  2. What data do we collect when you visit our website?
  3. What data is processed when you contact us, subscribe to a newsletter, sign up for a raffle or giveaway, and apply for a new career?
  4. What rights do you have and how can you execute them?
  5. General information on third-country transfers

1.    Who we are and how to contact us?

We, the

Freaks 4U Gaming GmbH
An der Spreeschanze 10
13599 Berlin, Germany
Phone: +49 30 / 330 96 66 – 0
E-Mail: info@freaks4u.de
Represented by Michael Haenisch

are responsible for protecting your personal data provided to us. We process your personal data in compliance with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and specific regulations (special laws) with relevant provisions related to data protection. If you have any questions or concerns regarding this privacy policy, please reach out to our data protection officer at datenschutz@freaks4u.de.

2.    What data do we collect when you visit our website?

In the following, we will inform you which data is collected when you visit our website, for what purposes it is processed, on what legal basis the data processing takes place, what options you have, to control the collection and processing of your data yourself, and when your data will be deleted.

A. Website operation and logging

Collected data: When you visit our website, your internet browser automatically transmits the following data:

  • Your IP-Address
  • The website you came from
  • Date and time of your visit
  • Your browser-type and the version of it
  • The operating system of your device

All these data are processed when handling your visit to our website. Automated decision-making does not happen.

Purposes of the data processing: The temporary storage of this data is necessary for the presentation of the website in your browser and to ensure the functionality of the website itself. Using this data, we also gain statistical insights on how our website is being used. We also collect the data to be able to trace abuse of our website, to secure our IT systems, and prevent unauthorized access to our web servers, and to comply with all applicable legal requirements.

Legal basis of the data processing: We process this data based on legitimate interests (Art. 6 para. 1 f GDPR). Our legitimate interest lies in achieving the purposes described above.

Storage duration and control options: The data will be deleted when they are no longer necessary to achieve the purposes described above. Log files will be deleted automatically after at most 7 days.

B. General information about cookies and targeting technologies

Data collected: When you visit our website, cookies are set. Cookies are small text files that are temporarily stored on your hard drive and contain information about your visit to our website.

All cookies are listed below in paragraph C of this section and are presented in more detail.

Purposes of data processing: Technically necessary cookies enable the technical functioning of our website. Some functions of our website cannot be offered without the use of some cookies.

Analytics cookies and tags allow us to generate statistics, e.g., number of visits, information about geo locations, which areas of the website are viewed the most, and the duration of the average stay on our website. This enables us to further improve the quality of our website and its contents.

Functionality cookies serve to make the usability of our website more user-friendly and to ensure certain functionalities.

Advertising cookies and retargeting technologies enable us to provide you with offers and information tailored to you. This allows us to make our website more interesting for you personally and address you on other websites with personalized, more interest-based advertising.

Legal bases of data processing: We use technically necessary cookies based on legitimate interests (Art. 6 para. 1 f GDPR). Our legitimate interest lies in ensuring the functioning of our website and its optimal usability.

We use functional cookies, analysis cookies, advertising cookies, and retargeting technologies based on your given consent (Art. 6 para. 1 a GDPR).

Storage duration and control options: Some of the cookies we use are automatically deleted after closing your browser (session cookies), others remain semi-permanently on your device and enable us to recognize your browser (persistent cookies). All cookies are going to be deleted after 1 year automatically, or on the event of manual deletion by yourself.

You have full control over the use of cookies, and you can delete cookies in your browser, disable the storage of cookies, or selectively accept certain cookies using our cookie banner and other third-party software/plugins. Please use the help functions of your browser to learn how to change these settings. Please be aware that disabling cookies may limit the functionality of our website.

Third-country transfer: In the context of support and administration services, it cannot be ruled out in individual cases that individual employees of third parties outside the EU may also have access to user data as part of your contractual service provision. As a precautionary measure, we have ensured an adequate level of data protection at any involved third party through sufficient guarantees within the meaning of the EU General Data Protection Regulation.

C. Cookie and tracking technologies

Necessary cookies

Technically necessary cookies enable the technical functioning of the website. Some functions of our website cannot be offered without the use of cookies.

Usercentrics

Data collected: On our website, we use a cookie banner to inform you about the use of cookies. For this purpose, we use the service Usercentrics provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 München, Germany (“Usercentrics”). This service makes it possible to store your consent to the use of cookies.

Details on how the service handles your data can be found here.

As part of the processing of this cookie, the following data is logged:

  • Your consent(s) or the revocation of your consent(s)
  • Your IP-Address
  • Your browser-type and the version of it
  • The operating system of your device
  • Date and time of your visit

Purposes of data processing: This service allows you to save your consent for the use of cookies on our website. For this purpose, the service creates a cookie.

Legal basis of data processing: We process your data based on our legitimate interest in accordance with Art. 6 para. 1 c GDPR, and to comply with applicable legal requirements

Storage duration and control options: This processing serves to fulfill § 13 para. 2 TMG, therefore, the storage duration is strictly governed by law and cannot be shortened.

Analysis cookies

Analysis cookies and tags allow us to generate aggregate statistics, e.g., number of visits, which areas of the website are viewed the most, and information about locations and the duration of the average stay on the website. This enables us to further improve the quality of our website and its contents.

Google Analytics

Data collected: Our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about your use of the website (including your IP address truncated by the last octet prior to its storage using the “_anonymizeIp()” method) will be transmitted to and stored by Google on servers in the USA. Google may also transfer collected information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. We use your given consent for the processing of data about you by Google in the manner and for the purposes set out above. You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing the Google Analytics Opt-out Browser Addon for your current web browser (more information here).

Purposes of data processing: On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

Legal basis of data processing: We use Google Analytics only if you have consented to it (Art. 6 para. 1 a GDPR). We obtain your consent (if given) when you visit our website via the cookie banner.

Storage duration and control options: The data collected via Google Analytics is stored and regularly deleted. You can prevent the storage of cookies by setting your browser accordingly. You can also delete the cookies stored on you device manually.

You can prevent the collection of the data and the processing of the data by Google by downloading and installing the browser add-on available under the following link.

Further information can be found in the Google privacy policy.

Functionality cookies

Functionality cookies serve to make the usability of our website more user-friendly and to ensure certain functionalities.

Personio

Data collected: Personio is a recruiting service provided by Personio GmbH, Rundfunkplatz 4, 80335 München, Germany (“Personio”). This service is used to integrate recruiting processes and possibilities onto our website. The service processes your data only if you are contacting us using the “Career”-Page of our website.

For further details on how your data is being processed, please see the privacy policy of Personio.

Purposes of data processing: The integration of Personio allows us to post and administrate open positions and opportunities on our website directly. With this service we achieve more convenience for you and keep the recruitment process as straight forward as possible.

Legal basis of data processing: We process your data for the implementation of pre-contractual and contractual measures that are carried out at your request (Art. 6 para. 1 b GDPR)..

Storage duration and control options: The data will be deleted when they are no longer necessary to achieve the purposes, including settlement, for tax purposes or other legal reasons. Log files will be automatically deleted after 7 days at the latest.

Further information can be found in the Personio privacy policy.

Social plugins:

  • Facebook, provided and developed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”)
  • Twitter, provided and developed by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”)
  • Xing, provided and developed by New Work SE, Dammtorstr. 30, 20354 Hamburg, Germany (“Xing”)
  • LinkedIn, provided and developed by LinkedIn Inc., 1000 W Maude, Sunnyvale, CA 94105, USA (“LinkedIn”)

Purposes of data processing: The social plugins allow you to share content of our website on social networks.

Legal basis of data processing: We use social plugins if you have consented to them. We obtain your consent when you visit our website via the cookie banner. If no consent is given, no data is being processed to any of the social media services.

Storage duration and control options: You can prevent the collection and processing of social media data by not opting-in to our processing, or by a corresponding setting in your browser (typically called “do not track” option).

If you do not want the social networks to associate the data collected via our website directly with your user profile, you must log out of these social media networks before visiting our website. Further information can be found in the privacy policy of Facebook, Twitter, Xing, and LinkedIn.

3.    What data is processed when you contact us, subscribe to a newsletter, sign up for a raffle or giveaway, and apply for a new career?

In the following, we inform you about which data is collected and processed when you contact us, order a newsletter, apply for a new position, for what purposes and by which recipients they are processed, on what legal basis the data processing takes place, and when the data is deleted.

A. Contacting us

Data collected: For inquiries about our services, you may be asked to enter personal data that is mandatory to process your requests (name, address, e-mail address, phone number, used hard- or software, etc.). Before your personal data is sent to us and stored into our database, you will be asked for consent. Further, you are prompted to confirm that you have read this privacy policy in its currently valid version and that you fully accept it. All personal data you submitted to us is used solely to process your requests. There is no sharing of this personal data with third parties (except with our mentioned service providers).

Purposes of data processing: Data processing is carried out by our customer service or service providers commissioned by us exclusively based on and to process your request.

Legal basis of data processing: We process your data for the implementation of pre-contractual and contractual measures that are carried out at your request (Art. 6 para. 1 b GDPR), or if this legal basis is not applicable based on our common legitimate interest to have your inquiry handled properly and completely (Art. 6 para. 1 f GDPR)

Storage duration: We store your data for as long as we need it to answer your inquiry and/or to follow up on it, or to comply with legal retention periods.

Third-country transfers: We may transfer any personal data we hold to a country outside the EEA, provided that the country to which the personal data is transferred ensures an adequate level of protection for the data subject’s rights and freedoms.

Personal data we hold may also be processed by staff operating outside the EEA who work for us or for one or more of our suppliers. Such employees may be engaged in, among other things, the fulfilment of contracts with the data subject, the processing of payment details and the provision of support services. In all cases we will always ensure that all legal requirements for such transfers outside the EEA are fully met; you can contact us for more details.

B. Raffles and giveaways

From time to time, we host and organize raffles or giveaways on behalf of our partners and sponsors, and on our own behalf. To keep your data safe and secured, we strictly following all necessary measures, to ensure that you will receive the prices without the costs of your personal data:

Data collected: To organize and administrate each raffle or giveaway, we use the service Gleam.io, provided by Crowd9 PTY Ltd., 16 Jacaranda Crescent, Mornington, VIC 3931, Australia (“Gleam”). Following data will be collected, but is not limited to your name, contact details, e-mail address, and shipping address. The collected and processed data depends on the scope and the necessary data we need from you, to be able to participate in the given raffle or giveaway and is documented in its terms and conditions in all detail.

For further details of what data Gleam collects from you can be found at the privacy policy of Gleam.

Purpose of data processing: The data we collect serves solely to fulfil our contract with you which is established via the corresponding terms and conditions you have agreed to upon registration for the representative raffle or giveaway. The data is used for contacting you in case you have won something and to be able to send the prices to you on our own, on behalf of our partners and sponsors, or from our partners or sponsors directly. Further details will be explained to you as soon as we contact you for the first time if you have won something from the raffle or giveaway you have signed up for.

Legal basis of data processing: We process your data for the implementation of pre-contractual and contractual measures that are carried out at your request (Art. 6 para. 1 b GDPR), or if this legal basis is not applicable based on our common legitimate interest to have your inquiry handled properly and completely (Art. 6 para. 1 f GDPR)

Storage duration:  Your data will be stored as long as we need it for the specific processing purpose above, , or to comply with legal retention periods.

Third-country transfers: We may transfer any personal data we hold to a country outside the EEA, provided that the country to which the personal data is transferred ensures an adequate level of protection for the data subject’s rights and freedoms.

Personal data we hold may also be processed by staff operating outside the EEA who work for us or for one or more of our suppliers. Such employees may be engaged in, among other things, the fulfilment of contracts with the data subject, the processing of payment details and the provision of support services. In all cases we will always ensure that all legal requirements for such transfers outside the EEA are fully met; you can contact us for more details.

C. Career

Data collected: We only process the data you provide us with, such as your name, e-mail-address, resume, and contact details via the service provided by Personio. In addition, with each access to the recruiting page, Personio creates general log data, so-called server logs, which are automatically recorded. In general, data such as the domain name of the website, the web browser and web browser version, the operating system, the IP address, and the time stamp of access to the software are collected.

In addition, the log files can be subsequently checked and evaluated if there is a suspicion of illegal use of the software.

Purposes of data processing: Submitted data during the recruitment process via our website will only be used for the recruitment process itself. Without this data, it would not be technically possible to deliver and display the contents of the software and open positions. In addition, the processing of this data is necessary for security aspects, for access, input and transfer and storage control.

Legal basis of data processing: The legal basis for this can be found in Art. 6 (1) f GDPR.

Storage duration:  Your data will be stored as long as we need it for the specific processing purpose above, or to comply with legal retention periods. The storage period of the error and server logs is up to 7 days.

4.    What rights do you have and how can you execute them?

A. Revocation of consent

You can revoke any consent you have given to the processing of your personal data at any time with effect for the future. Please note that the revocation has no effect on the lawfulness of the previous data processing and that it does not extend to such data processing for which there is a legal basis that does not require your consent.

B. Other rights of data subjects

In addition, according to Articles 15 to 21 and 77 of the EU General Data Protection Regulation (GDPR), you are entitled to the following rights as data subjects if the legal requirements are met:

The right to be informed and have access: You can request at any time from us, that we provide you with information about which of your personal data we process and how and that we provide you with a copy of your personal data stored by us, Art. 15 GDPR.

The right to rectification (correction): You can request the correction of incorrect personal data as well as completion of incomplete personal data, Art. 16 GDPR.

The right to erasure: You can request that we delete your personal data. Please be aware, however, that there are circumstances in which we have the right or even the obligation to refuse such a request. It is not possible to comprehensively list these circumstances here; however, we will of course inform you about the details of our legal rights and obligations in this matter on request (Art 17 GDPR).

The right to restriction of processing: You can request the restriction of processing in certain circumstances, e.g., if you believe that your data is incorrect, if the processing is unlawful or if you have objected to the data processing. As a result, your data may only be processed to a very limited extent without your consent, e.g., to assert, exercise and defend legal claims or to protect the rights of other natural and legal persons, Art. 18 GDPR.

The right to object: You have the right of objecting to the processing of your personal data on ground related to your personal situation. In this case we are obliged to stop processing your personal data unless we can prove that we have compelling legitimate reasons to continue to do so (Art. 21 GDPR).

In addition, you have the right to object against the processing of your personal data for direct marketing purposes without reason or justification. We are legally obliged to always comply with such a request without exceptions (Art. 21 GDPR).

The right to data portability: You have the right to receive the data that you have provided to us and that we process on the basis of your consent or for the fulfilment of the contract in a common, machine-readable format and to request a direct transmission of this data to third parties within the scope of what is technically feasible, Art. 20 GDPR.

C. Contact channels

You can exercise your rights through the following contact channel:

Freaks 4U Gaming GmbH
Data protection officer
An der Spreeschanze 10
13599 Berlin, Germany
E-mail: datenschutz@freaks4u.de

You can revoke your consent to receive newsletters at any time by clicking on the corresponding link in each newsletter.

D. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with the competent data protection supervisory authority. The responsible supervisory authority for our company is:

State Commissioner for Data Protection and Freedom of Information
Friedrichstraße 219 10969 Berlin
Phone: +49 30 13889-0
E-Mail: mailbox@datenschutz-berlin.de

5.    General information on third-country transfers

The contractually agreed data processing takes place exclusively in a member state of the European Union (European data centers) or in another state party to the Agreement on the European Economic Area. However, as part of maintenance and support measures, data may also be transferred to the third country USA among others. We always guarantee an adequate level of protection for data transmission by introducing appropriate protective measures in accordance with Art. 44 ff GDPR. For each of these third-country transfers, a contract with standard data protection clauses of the European Commission (Art. 46 para. 2 letters c and d GDPR) has been concluded with the respective recipient. You can always contact us to obtain more information as per Art. 13 1 f and/or Art. 14 1 f GDPR.

Effective August 2021

Previous version(s) of this privacy statement can be found here.